Trust & Compliance
Trust Center
Transparency is foundational to our mission. Quest Guardian protects children from online threats while maintaining the highest standards of privacy, security, and regulatory compliance.
Privacy Policy
How we collect, process, and protect personal data — including specific protections for children's data under GDPR and COPPA.
Terms of Service
The terms governing use of Arc Sentinel's websites, Quest Guardian platform, and related services.
Compliance & Security
How Quest Guardian meets EU Cyber Resilience Act, GDPR, COPPA 2025, and EU AI Act requirements. Architecture-level compliance documentation.
Our Privacy Principles
No Cloud Processing
Child safety data is processed on decentralized infrastructure. We never use centralized cloud services for sensitive content.
Parent-Held Keys
Encryption keys are generated on the parent's device. Our server cannot decrypt child monitoring data — only the parent can.
Minimal Retention
Evidence data is retained only for the period necessary to serve its protective purpose, then permanently deleted.
Transparency First
Parents have full visibility into what data is collected, how it's processed, and the ability to delete it at any time.
Regulation by Design
GDPR, COPPA, CRA, and EU AI Act compliance is built into our architecture from day one — not retrofitted.
EU-Hosted Infrastructure
All backend services run in EU data centers. No child data is transferred to jurisdictions with weaker protections.